PRIVACY POLICY
The Company: STMM Pty Limited Trading as SASS FORGE
Effective Date: 14/05/2026
SASS FORGE (“SASS FORGE”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable Australian privacy laws, international privacy principles, and industry best practices.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you interact with our website, services, software, applications, automation systems, AI systems, digital platforms, and related services.
By accessing or using SASS FORGE services, you agree to the terms outlined in this Privacy Policy.
1. INFORMATION WE COLLECT
SASS FORGE may collect personal and business-related information including but not limited to:
Personal Information:
- Full Name
- Email Address
- Phone Number
- Business Name
- Billing Information
- Postal Address
- Account Information
- Communication History
Business Information:
- Company Details
- Website Information
- Branding Assets
- Marketing Materials
- Business Requirements
- Technical Infrastructure Information
Technical Information:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies & Analytics Data
- Login Information
- System Activity Logs
Payment Information:
Payments may be processed through secure third-party providers. SASS FORGE does not store or retain sensitive credit card or banking information on its own systems or servers.
2. HOW WE COLLECT INFORMATION
Information may be collected when you:
- Visit our website;
- Submit an enquiry;
- Complete a form;
- Accept a quotation;
- Purchase services;
- Contact support;
- Communicate with us via phone, email, SMS, social media, or messaging platforms;
- Use our software, systems, automation services, or digital platforms.
We may also collect information through:
- Cookies
- Analytics Tools
- CRM Systems
- Third-Party Integrations
- Advertising Platforms
- AI Systems & Automation Platforms
3. HOW WE USE YOUR INFORMATION
SASS FORGE may use collected information to:
- Provide products and services
- Deliver customer support
- Process invoices and payments
- Manage accounts and subscriptions
- Improve website functionality and user experience
- Develop and maintain software systems
- Send service updates and notification
- Conduct analytics and performance monitoring
- Improve marketing and advertising campaigns
- Prevent fraud, misuse, or unauthorized activity
- Comply with legal obligations
4. COOKIES & TRACKING TECHNOLOGIES
Our website and systems may use cookies, pixels, analytics tools, and similar technologies to improve user experience and collect website usage information.
These technologies may assist with:
- Website functionality
- Performance monitoring
- Visitor analytics
- Advertising performance
- Retargeting campaigns
- Security and fraud prevention
Users may disable cookies through browser settings; however, some website functionality may be affected.
5. DISCLOSURE OF INFORMATION
SASS FORGE may disclose information to trusted third parties where necessary to provide services including:
- Payment Processors
- Hosting Providers
- CRM Platforms
- Software Providers
- Cloud Infrastructure Providers
- Marketing Platforms
- Analytics Providers
- Contractors & Developers
- Legal or Regulatory Authorities where required by law
We do not sell personal information to third parties.
6. INTERNATIONAL DATA TRANSFERS
Due to the nature of cloud computing, AI systems, automation platforms, hosting services, and global infrastructure providers, your information may be stored or processed outside Australia.
By using SASS FORGE services, you acknowledge and consent to the transfer of information to countries that may have different privacy laws than Australia.
SASS FORGE takes commercially reasonable steps to ensure that third-party providers maintain appropriate security standards.
7. DATA SECURITY
SASS FORGE takes commercially reasonable steps to protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
Security measures may include:
- Encrypted systems
- Secure hosting environments
- Password protection
- Access controls
- Firewall protection
- Secure payment gateways
- Cloud security protocols
However, no online system or electronic transmission can be guaranteed to be completely secure.
8. DATA RETENTION
SASS FORGE may retain information for as long as reasonably necessary to:
- Provide services
- Maintain records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Improve systems and services
When information is no longer required, reasonable steps may be taken to securely delete or de-identify it.
9. ACCESS TO YOUR INFORMATION
You may request access to personal information held by SASS FORGE by contacting us through official communication channels listed on our website.
Where legally permitted, we may:
- Correct inaccurate information
- Update records
- Remove outdated information
- Respond to privacy-related requests
Proof of identity may be required before releasing personal information.
10. THIRD-PARTY SERVICES & LINKS
SASS FORGE websites, systems, or applications may contain links to third-party websites, integrations, applications, or services.
We are not responsible for the privacy practices, content, security, or operations of third-party providers.
Users access third-party platforms at their own risk and should review the privacy policies of those providers separately.
11. MARKETING COMMUNICATIONS
SASS FORGE may send marketing communications, updates, newsletters, offers, or service-related information where permitted by law.
Users may opt out of marketing communications at any time using unsubscribe links or by contacting SASS FORGE directly.
Operational or account-related communications may still be sent where necessary to provide services.
12. CHILDREN’S PRIVACY
SASS FORGE services are not intentionally directed toward children under the age required by applicable law without parental or guardian consent.
We do not knowingly collect personal information from children where prohibited by law.
13. AUSTRALIAN PRIVACY COMPLIANCE
SASS FORGE aims to comply with applicable Australian privacy laws including principles contained within the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.
Nothing within this Privacy Policy limits any rights or obligations required under Australian law.
14. GDPR & INTERNATIONAL PRIVACY RIGHTS
Where applicable, users located in certain jurisdictions may have additional rights relating to their personal information, including rights to:
- Access information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to certain processing activities
- Request data portability
Requests may be submitted through official SASS FORGE communication channels.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by law, SASS FORGE shall not be liable for:
- Unauthorized access caused by third-party system;
- Cyber attacks
- Internet failures
- Data breaches caused by third-party providers
- Events beyond reasonable control
- User negligence or misuse of systems
Users acknowledge that online services carry inherent cybersecurity risks.
16. CHANGES TO THIS PRIVACY POLICY
SASS FORGE reserves the right to modify or update this Privacy Policy at any time without prior notice.
Updated versions may be published on the SASS FORGE website and become effective immediately upon publication.
Continued use of SASS FORGE services constitutes acceptance of any updated Privacy Policy.
17. CONTACT INFORMATION
STMM Pty Limited Trading As SASS FORGE
For privacy enquiries, data requests, corrections, complaints, or further information regarding this Privacy Policy, please contact SASS FORGE through the official contact details provided on the website.